Frequently Asked Questions

Everything you need to know about bringing OMHU into your home.

What does 'OMHU' mean and how does it reflect in your products?

OMHU is a Danish word meaning 'with great care.' This philosophy guides our selection of sustainable materials and artisanal craftsmanship, ensuring every piece of furniture and decor is built to last for generations.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-4 weeks for scheduling and specialized transport.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.

Do you offer international shipping?

Currently, we ship to the continental United States and Canada. We are working on expanding our logistics network to reach our international customers soon.

Are your textiles and wood products sustainably sourced?

Yes. We prioritize FSC-certified timber and OEKO-TEX certified textiles to ensure our products are environmentally responsible and free from harmful chemicals.

Can I track my delivery in real-time?

Once your order ships, you will receive a confirmation email with a tracking link. For large furniture deliveries, our carrier will contact you directly to schedule a specific delivery window.